benefit communication

Too many employers fail to adequately help their employees understand the significant benefits investment made on their behalf.

For benefit plans to fully become the employee recruiting and retention investment they are meant to be, employers need to consider all forms of communication to help employees fully appreciate what is made available to them.

Cool Creek Solutions provides our clients with a wide array of communication options including:

  • 24/7 Web-based information (web links, FAQs, Summary Plan descriptions, document repository)
  • Printed material design, printing and distribution
  • Benefit enrollment options include:
    • Annual, open and perpetual
    • HR staff assisted
    • Employee self-serve
    • Passive and auto-enrollment
  • E-messaging and Emailing
  • Professional Benefit Counselors
    • On-site
    • On-the-phone
    • On-the-web
    • Any combination of the above